You can contact us via phone and email.
Our consumer service department will answer in the shortest possible time.
Please contact our Consumer Service Team
Hotline: 400-880-6266
Email: 4008806266@ferrero.com
(Monday to Friday from 09:00-18:00, excluding holidays)
Ferrero Trading (shanghai) Co., Ltd.
17th Floor, No. 500 Hongqiao Road,
Shanghai, PRC
Phone: 008621 2035 9318
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with over 35 iconic brands sold in more than 170 countries. The Ferrero Group brings joy to people around the world with much-loved treats and snacks, including Nutella®, Kinder®, Tic Tac® and Ferrero Rocher®. More than 47,000 employees are passionate about helping people celebrate life's special moments. The Ferrero Group’s family culture, now in its third generation, is based on dedication to quality and excellence, heritage, and a commitment to the planet and communities in which we operate.
